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Author: Brian S McGowan, PhD

ABSTRACT: Do Patients “Like” Good Care? Measuring Hospital Quality via Facebook

Abstract

With the growth of Facebook, public health researchers are exploring the platform’s uses in health care. However, little research has examined the relationship between Facebook and traditional hospital quality measures. The authors conducted an exploratory quantitative analysis of hospitals’ Facebook pages to assess whether Facebook “Likes” were associated with hospital quality and patient satisfaction. The 30-day mortality rates and patient recommendation rates were used to quantify hospital quality and patient satisfaction; these variables were correlated with Facebook data for 40 hospitals near New York, NY. The results showed that Facebook “Likes” have a strong negative association with 30-day mortality rates and are positively associated with patient recommendation. These exploratory findings suggest that the number of Facebook “Likes” for a hospital may serve as an indicator of hospital quality and patient satisfaction. These findings have implications for researchers and hospitals looking for a quick and widely available measure of these traditional indicators.

via Do Patients “Like” Good Care?.

ABSTRACT: Use of Social Media by Spanish Hospitals: Perceptions, Difficulties, and Success Factors. [Telemed J E Health. 2013] – PubMed – NCBI

Abstract
Abstract This exploratory study has two aims: (1) to find out if and how social media (SM) applications are used by hospitals in Spain and (2) to assess hospital managers’ perception of these applications in terms of their evaluation of them, reasons for use, success factors, and difficulties encountered during their implementation. A cross-sectional survey has been carried out using Spanish hospitals as the unit of analysis. Geographical differences in the use of SM were found. Social networks are used most often by larger hospitals (30% by medium-size, 28% by large-size). They are also more frequently used by public hospitals (19%, p<0.01) than by private ones. Respondents with a negative perception of SM felt that there is a chance they may be abused by healthcare professionals, whereas those with a positive perception believed that they can be used to improve communication both within and outside the hospital. Reasons for the use of SM include the idea of maximizing exposure of the hospital. The results show that Spanish hospitals are only just beginning to use SM applications and that hospital type can influence their use. The perceptions, reasons for use, success factors, and difficulties encountered during the implementation of SM mean that it is very important for healthcare professionals to use SM correctly and adequately.

via Use of Social Media by Spanish Hospitals:… [Telemed J E Health. 2013] – PubMed – NCBI.

MANUSCRIPT: Fostering and Evaluating Reflective Capacity in Medical Education: Developing the REFLECT Rubric for Assessing Reflective Writing

Purpose
Reflective writing (RW) curriculum initiatives to promote reflective capacity are proliferating within medical education. The authors developed a new evaluative tool that can be effectively applied to assess students’ reflective levels and assist with the process of providing individualized written feedback to guide reflective capacity promotion.

 

http://bevwin.pbworks.com/w/file/fetch/50335188/REFLECT rubric to assess reflective writing.pdf

Recent Reactions to the “Natural Learning Action” Model

“This is game changing…”

“…you are right, these actions are so natural we hardly ever think about them…”

“If I had understood these learning actions when I was in practice, everything about my lifelong learning would have been more efficient!”

Having spent the better part of the past year exploring what has become my Natural Learning Actions model, I am still energized by the reactions that the model continues to elicit. When speaking with clinicians they quickly appreciate how their lifelong learning process could be made much more effective and efficient. When speaking with faculty members they immediately understand how their time and energy could be made much more productive. And, having spent the past four days engaging with nearly 1400 CE professionals gathered in San Francisco; it appears that those who plan, develop, and distribute the continuing education that informs the US healthcare system are starving for a new vision for learning and assessment too.

Natural Learning Actions Model

In more than two dozen conversations had with medical educators representing academic medical centers, small state societies, large medical associations, medical education companies, and even government organizations and payors, there was universal appreciation that the traditional model of developing and delivering content without consideration of these natural learning actions will rarely lead to significant learning or behavior change – that this community may embrace this model is a promising breath of fresh air, but much, much more work remains to be done. The fact is the community of planners and faculty and learners number into the hundreds of thousands and for the fullest impact of the Natural Learning Actions model to be felt, we must ensure the model is more broadly recognized and understood.

Over the coming weeks we will be announcing a research and publication plan to develop a set of peer-reviewed, evidence-based resources that will serve as the foundational knowledge base for medical educators. I am thrilled to know that several of our partners are equally committed to this research and publication plan. Stay tuned for more on these efforts, but in short here is our collective vision: There is a critical need to review and summarize the parallel sciences of note-taking, reminder systems, search, and social learning such that learners, faculty, and planners can each fully leverage this knowledge base within their educational practices and lifelong learning.

As much as I love to introduce and explain the Natural Learning Actions model to peers and colleagues, the reactions and experiences that I collected while in San Francisco over the past 4 days suggest a broader communication plan is critical to help this community quickly transform their programs.

One final thought, if you are interested in participating in the research and publication plans please send me an email ([email protected]) – the more minds (and perspectives)  we have working on these efforts the greater the impact will be!

All the best,

Brian

 

 

 

 

 

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