ABSTRACT: Social Media for Diabetes Health Education – Inclusive or Exclusive?
Technological innovations are rising rapidly and are inevitably becoming part of the health care environment. Patients frequently access Social media as a forum for discussion of personal health issues; and healthcare providers are now considering ways of harnessing social media as a source of learning and teaching. This review highlights some of the complex issues of using social media as forum for interaction between public-patient-healthcare staff; considers the impact in self- education and self-management for patients with diabetes, and explores some recent advances in delivering education for staff. When using any information technology, the emphasis should rely on being assessed rigorously to show it promotes health education safely, can be recognised as delivering up-to-date health information effectively, and should ensure there is no bias in selective communication, or disadvantage to isolated patient groups.